An Act Requiring The Digitalization Of Frontline Services Of All Government Agencies And Appropriating Funds Therefor

• Coverage: National Government Agencies, Local Government Units, and Government-Owned or Controlled Corporations and other government instrumentalities that provide frontline services
• Digitalization of Government Frontline Services: All government agencies shall establish an electronic transaction system which shall:
  • Accept the creation and filing of electronic documents with electronic signatures for the application for any privilege, right, permit, reward, license, concession, or for any modification, renewal or extension of the enumerated applications and/or requests
  • Restrict face-to-face transactions with a requesting party during the assessment and evaluation of submitted electronic documents for an application or request, unless such interaction is strictly necessary for the processing of the request or application
  • Require and/or accept payments, and issue receipts acknowledging such payments, through an online payment system accessible anytime and anywhere through any device connected to the internet

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